Rules for using the service:
A. MAIN PART
- By placing an order in the Service “SMMSEND.COM” (hereinafter referred to as the Service), on the website https://smmsend.com, you confirm that you agree to these Terms of Service (hereinafter referred to as the Terms).
- We reserve the right to change the Terms without prior notice. Before placing an order, you must make sure that you have read the latest changes to the Terms.
- Services of the Service are provided in accordance with the terms and agreements that you accepted when working with the social network.
- The name, description, cost, availability and other characteristics of the Service’s services may be changed at any time without prior notice. If the cost of the service changes, the payment and refund policy remains in effect.
- The service tries to provide the services that the client needs. For this reason, we reserve the right to independently change the selected service to a similar one if we consider this necessary for the timely completion of the order.
B. SUPPORT TICKETS
- Question about the order: fill in the order ID specified in the order history.
- Question about the start of the order and status: the start of the order can be up to 24 hours, regardless of the start time specified in the description. The reasons may be different, for example, internal work on the service, an update on a social network, or the popularity of the service. Please do not create a support ticket with a request to check the start of the order or status if 24 hours have not passed since the order was created.
- The start of the order may be delayed up to 24 hours even if it is less than specified in the description. Social media is dynamic and launch times may change. A long launch may occur, for example, due to the particular popularity of the selected service, and, accordingly, the emergence of a queue of orders. Any insults or threats against technical support and service may lead to the suspension of your account.
C. ORDERS
- It is not allowed to place an order on the same link (both on the current and on other services) while the previous one is not yet completed / partially completed / cancelled.
- Orders from another source do not affect our delivery time or process. However, the Service strictly relies on the initial and current counter visible by our system and does not take into account promotion from other sources.
- An order for a live broadcast must be created only after the start of a live broadcast.
- Order to a closed profile, or to a resource with a hidden activity counter, may not be executed, unless this is clearly stated in the description of the service. Before placing such an order, you must make sure that the account is not closed.
- The service is intended primarily to increase the numerical indicators of your social network account. We do not guarantee that new subscribers will show any activity. We only guarantee that you will receive the number of subscribers for which you paid.
- The service does not guarantee the retention of subscribers by the social network and does not exclude unsubscribes, however, some services have a guarantee against unsubscribes;
- The service does not guarantee that 100% of accounts will have photos, information and other data, but we strive for this.
- When ordering subscriptions to future posts, please keep in mind that the cost is always calculated at the maximum possible value, even if the minimum and maximum have a significant difference.
D. CANCELLATION OF ORDER / REFUND FOR ORDER
- When returning the [Cancel] status, funds for the entire order are automatically returned to the internal balance in the service.
- When returning the [Partial] status, funds for the unfulfilled part of the order are automatically returned to the internal balance in service.
- Cancellation/refund of an order in the statuses [pending], [in progress] is possible if the function is supported by the service.
- Automatic cancellation/refund of an order is possible for various reasons, if the function is supported by the service. Indicative reasons: incorrect link, closed account, account activity counter disabled, prohibited topics, internal work on the service, update on a social network, etc.
- Cancellation/refund of an order if the functions are not provided by the service , are possible within seven working days if the order has not started fulfillment for more than 10 days, or the order has been suspended.
- Cancellation / refund for the order is not provided if we fulfill the obligations specified in the description of the service.
- Cancellation/refund of an order is not provided if the order was made with an error due to your fault. Carefully read the description of the selected service.
- Cancellation/refund for an order is not provided if you place an order on the same link before completing the previous one (both on the current and on other services) due to the impossibility of making correct counting of subscribers/likes/views, etc.
- Cancellation/refund of the order is not provided due to the discrepancy between the start time and the speed of order fulfillment. The information specified in the description of the service is approximate and may vary depending on the load on the service server, updates on the social network, work being carried out, etc.
- Cancellation / return for the order is not provided in In the event of unsubscribes/deletions/changes via the link specified in the order, unless otherwise specified in the name or description of the service, the service cannot influence the actions of the social network in the future. If unsubscriptions occur for services with a guarantee, restoration occurs in accordance with these terms of the agreement.
- Orders containing information that violates the rules and conditions of social networks, or the current legislation of the Russian Federation and CIS countries, may be canceled without a refund funds. Please check your orders carefully before shipping.
E. RESTORING UNSUBSCRIPTIONS (REFILL)
- The guarantee provided by the service assumes only a refill, unless otherwise specified in the service description.
- A refill is provided only if provided for by the service. Otherwise, the user assumes responsibility for all unsubscribes, even if the service has the inscription [No unsubscribes], since this inscription only speaks about the quality of the service, and not about the provision of a refill.
- A refill request is sent only if all of the following points are met: - the service and the link in the order for the refill period are available; - the order has the status [Completed]; - more than 24 hours have passed since the date of the status change, or more than 24 hours since the date of the last refill; - the date of sending the refill does not exceed the refill validity period specified in the service description, which is counted from the date of order creation minus 3 days (additional time is required to process refill requests).
- Some services allow refills only if the order is created using an invitation link (this is indicated in the description of the corresponding service). In this case, to send an order for a refill, you need to send a screenshot of subscribers who came via this invitation link to the support service. If a new invitation link is generated, the guarantee for the previous one is canceled. If you need to create a repeat order with a guarantee for the same community, generate a new invitation link, but in this case the guarantee for the previous order is no longer valid.
- To send a refill, use the button located in the order menu opposite the corresponding order. However, it does not guarantee unconditional activation - in this case, you need to send a request with the order number to the support service on the site.
- The refill start period after the request is 0-3 days (in rare cases it can reach 14 days, which is usually indicated in the description of the corresponding service). The next refill under the guarantee is available 24 hours after the previous one is completed, unless otherwise specified in the service description.
- A refill is provided only for an order where the starting quantity is less than the current quantity on the resource or the starting quantity + the order quantity is less than the current quantity on the resource.
- A refill only guarantees the amount of activity that was delivered. The guarantee is not provided for the total amount of activity. For example, if the starting quantity is 500, the order is 1000, the restoration of subscriptions guarantees 1000 activity, not 1500.
- When ordering a small amount of activity for a resource with a large amount of activity, several times exceeding the order, the restoration of unsubscribes is not guaranteed.
- When using previously low-quality services that do not have a guarantee or when placing orders with the same link on other services, and then when placing an order for a service with a guarantee, without unsubscribes, etc., a refill is not provided.
F. WITHDRAWAL OF MONEY
- Withdrawal of funds on the site is provided within seven working days after a request to the support service in the event that it is impossible for us to fulfill obligations.
- Withdrawal of funds in other cases involves charging a commission of 50% of withdrawal amount.
- If, after the payment has been credited, you try to return it through technical support of electronic payment systems, we reserve the right to cancel all orders and block your profile in the Service. In addition, we reserve the right to cancel your already completed orders.
- Fraudulent activity, such as the use of stolen credit card or electronic payment account information, will result in your account being suspended.
G. DISCLAIMER
- The Service is not responsible for any damage, blocking, deletion of information on the resource or deletion of the resource.
Offer:
This public offer (hereinafter referred to as the “Offer”) is an official offer of the service to conclude with any individual, hereinafter referred to as the “User,” an Agreement for the provision of paid services on the terms specified in the text of the Offer. Acceptance of this Offer is carried out by authorization by the User on the Service.
Acceptance of the Offer means familiarization and full, unconditional and unconditional agreement of the User with the conditions and requirements defined in the Offer. From the moment of acceptance of the Offer, the Agreement for the provision of information Services between the Contractor and the User is recognized as concluded and agreed upon between them, and its terms are subject to mandatory execution by the Parties.
1. TERMS
For the purposes of this Offer, the following terms are used in the following meaning:
1.1. Service - a website owned by the Contractor, located at http:// senderin.ru.
1.2. User - an individual who has independently registered on the site and/or uses (taken advantage of) its functions.
1.3. Order - application The User to receive the performance of service functions defined in the text of this Offer.
1.4. Account - a section of the Site provided to the User, containing information about him, his Orders, etc.
1.5. Balance – information about the User’s personal account on the Service, reflecting the balance of funds unspent on functions received from him to the Contractor’s current account.
2. SUBJECT OF THE OFFER
2.1. Within the framework of this Offer, the Contractor, upon the User’s Order, undertakes to provide the User with services for providing the use of the Site for placing the User’s orders, as well as for receiving related with this information of additional services, and the User undertakes to pay for these Services in the amount, on the terms and in the manner established by the Offer. Payment for orders is made from the User's balance. Withdrawal of funds for reasons not provided for in the offer is prohibited.
2.2. The list and cost of the Contractor’s Services are published on the Website.
3. SETTLEMENTS BETWEEN THE PARTIES
3.1. Payment for the Contractor's Services is carried out in a non-cash manner by transferring funds to the Contractor's bank account. The amount of money transferred to the Contractor's current account is displayed on the User's Personal Account and, upon Ordering, is automatically debited from the User's Personal Account as payment for the Services.
3.2. The date of payment is the date of receipt of funds to the Contractor's current account .
3.3. The use of funds on the site’s balance is possible only to pay for the functions of the service. Withdrawal to an electronic wallet or any other payment card; transfer to another user is not possible.
4. FACT OF SERVICES
4.1. The fact of provision of Services under this Offer is confirmed by the Contractor’s mark in the User’s Personal Account.
5. RESPONSIBILITY OF THE PARTIES
5.1. In case of failure to fulfill or improper fulfillment of obligations, the Parties bear responsibility under the current legislation of the Russian Federation.
5.2. If the User does not pay for the Services, the Contractor has the right to suspend the provision of Services to the User and limit the User’s access to the Site.
5.3. The Service User has no right to forcefully, through threats, blackmail or extortion, demand a transfer or refund funds that were spent on the functions of the service.
5.4. The parties are released from liability for violation of the terms of this Agreement if such violation is caused by force majeure circumstances (force majeure circumstances). The parties agreed that such actions, in particular, include actions of state authorities, local governments, fire, flood, earthquake, other acts of nature, lack of electricity and/or computer network failures, strikes, civil unrest, riots. In the event of force majeure circumstances, the established deadlines for fulfilling obligations specified in the Agreement are postponed for the period during which the circumstances arise.
6. DISPUTE RESOLUTION
6.1. The parties have established a pretentious pre-trial procedure for resolving disagreements and disputes. The period for responding to the submitted claim is 30 (thirty) working days from the date of its receipt by the Party.
6.2. Only technical support, the service operator has the right to make an exclusively correct resolution of the dispute. The Contractor or his representative, technical support operator has the right to refuse to resolve a user's problem or complaint if there are violations.
7. OTHER CONDITIONS
7.1. To fulfill its obligations under this Offer, the Contractor has the right to involve third parties.
7.2. The User hereby agrees for storage, processing and transfer, including transfer to a third party, of data about your orders.
7.3. Use of personal data and other information of the User, including that provided during registration on the Site, under this The Offer is carried out solely for the purpose of the Contractor fulfilling its obligations.
7.4. The User hereby agrees to receive various service and information messages from the Contractor via mail, telephone (including mobile) communications, email and other forms and channels for sending/receiving information.
8. VALIDITY OF THE PUBLIC OFFER
8.1. This Offer comes into force from the moment it is posted on the Site.
8.2. This Offer posted for an indefinite period and loses its force upon cancellation by the Contractor.
8.3. In case of changes to the Offer, such changes come into force from the moment the new version of the Offer is published on the Site, unless the effective date is different changes in force are not further determined upon publication. The Contractor has the right to unilaterally make changes to the text of the Offer.
8.4. The User undertakes to independently monitor changes to the provisions of this Offer and bear responsibility for the consequences associated with failure to comply with this obligation.
8.5. If the User disagrees with the relevant changes, the User is obliged to stop using the Site and refuse the Contractor's Services. Otherwise, the User's continued use of the Site means that the User agrees to the terms of the Offer in the new edition.